A Ground Staff is a personnel that works at the airport. They are also known as ground crew. They service the airline while being on the ground. Moreover, they take care of all the questions, complaints and manage each and every query raised by the passengers from arrival to departure. Interpersonal Skill is a major requirement expected from ground crew members to maintain a conversation and resolve the issues faced by the passengers.
Furthermore, ground staff has to always be attentive and be up to date with all the happenings at the airport. People have many queries before and after the flight which need to be addressed properly that can also have a positive impact on the passengers. They play a major role as they operate at the airports for the smooth working of the airport. They believe in providing high level customer service for the sake of consumer satisfaction.
For Bachelor’s
For Diploma
There are various options of innumerable top colleges and universities in India for the field of Ground Staff. Following is the list of the leading colleges & universities in India:
And the list goes on. Apart from these top institutes, there are also many universities in Abroad which are considered to be the best ones. So, if you want to study this finest field in foreign countries, here are some options for you:
The field of Ground Staff aims at being challenging yet interesting. To do such a task, the field of Airport Management presents innumerable job profiles. Below are mentioned some job profiles:
There are many recruiters from leading companies who enlist potential students in the Ground Staff field. Following are some Recruiters from where students can find an employment opportunity in India:
The salary range may vary from company to company, but the salary of Ground Staff is very impressive only in India.
Level
Annual Level Salary
Starting Salary
Approx Rs 3,30,000
Mid Level Salary
Approx Rs 5,50,000
Senior Level Salary
Approx Rs 9,20,000
Seeking a career as an Airline Ground Staff can allow one to work in the Travel Industry. The major role that Ground Staff plays is assisting passengers before, during as well as after boarding and making the whole experience smooth for them. This Industry is perfect for those who are interested in client servicing.
Patience and Interpersonal Skills are the key requirements to be in this field. The Aviation Industry is on a rise and booming day by day, so the growth opportunities in this field are numerous. One is able to polish many skills by being in this industry like communication skills and personal grooming as they are one of the most important factors to be in this industry.