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About

A Lobby Manager is responsible for managing the front desk area of a hotel or other establishment, ensuring that guests receive a high level of service and that all the operations run smoothly. These Managers are responsible for greeting guests as they arrive, providing them with the information about the hotel or establishment and helping them with any questions or concerns they may have.

Furthermore, these individuals are also responsible for handling guest complaints and resolving any issues that may arise during a guest's stay. Apart from this, the lobby managers develop and implement policies and procedures for the front desk area, ensuring that all the staff is following established guidelines and providing a high level of service to guests.

Eligibility

For Bachelor’s

<ul>
	<li style="list-style-type:disc">A candidate must have passed their 10+2 examination by scoring 55% from a recognised education board.</li>
	<li style="list-style-type:disc">The aspirants must possess a bachelor's degree in the field of hotel management or restaurant management from an esteemed university or college.</li>
</ul>

For Masters

<ul>
	<li style="list-style-type:disc">The seekers are advised to pursue a Master's degree in Hotel Management from a reputed academic institution. </li>
</ul>

Top Colleges/Universities

There are many hospitality and hotel management institutes that offer various courses and programs which can help students develop the skills and knowledge needed for a career in lobby management. Some of the top hotel management institutes in India include:

<ul>
	<li style="list-style-type:disc">Institute of Hotel Management (IHM), Mumbai</li>
	<li style="list-style-type:disc">Welcomgroup Graduate School of Hotel Administration (WGSHA), Manipal</li>
	<li style="list-style-type:disc">Institute of Hotel Management (IHM), Delhi</li>
	<li style="list-style-type:disc">International Institute of Hotel Management (IIHM), Kolkata</li>
	<li style="list-style-type:disc">Institute of Hotel Management (IHM), Bangalore</li>
	<li style="list-style-type:disc">Christ University, Bangalore</li>
	<li style="list-style-type:disc">Amity School of Hospitality, Noida</li>
	<li style="list-style-type:disc">The Oberoi Centre of Learning and Development, Delhi</li>
</ul>

Some of the top hospitality and hotel management schools in the world include:

<ul>
	<li style="list-style-type:disc">Ecole Hôtelière de Lausanne (EHL), Switzerland</li>
	<li style="list-style-type:disc">Les Roches International School of Hotel Management, Switzerland</li>
	<li style="list-style-type:disc">Glion Institute of Higher Education, Switzerland</li>
	<li style="list-style-type:disc">Cornell University School of Hotel Administration, USA</li>
	<li style="list-style-type:disc">The School of Hotel and Tourism Management at The Hong Kong Polytechnic University, Hong Kong</li>
	<li style="list-style-type:disc">Hotel School, The Hague, Netherlands</li>
	<li style="list-style-type:disc">Blue Mountains International Hotel Management School, Australia</li>
	<li style="list-style-type:disc">The Emirates Academy of Hospitality Management, UAE</li>
</ul>

Job Roles

According to the particular sector or company they work for, lobby managers have different job responsibilities. An organisation's front desk or reception area such as that of a hotel, office complex or other commercial establishment is typically under the management of a lobby manager. A lobby manager's primary duties include the following:

Top Recruiters

The top recruiters of Lobby Managers may vary depending on the industry and organisation they work for. Some of the common industries that employ Lobby Managers include hotels, resorts, office buildings, convention centres and other commercial establishments. Top recruiters of Lobby Managers may include:

<ul>
	<li style="list-style-type:disc">Marriott International</li>
	<li style="list-style-type:disc">Hilton Worldwide</li>
	<li style="list-style-type:disc">Hyatt Hotels Corporation</li>
	<li style="list-style-type:disc">Four Seasons Hotels and Resorts</li>
	<li style="list-style-type:disc">InterContinental Hotels Group</li>
	<li style="list-style-type:disc">Starwood Hotels and Resorts Worldwide</li>
	<li style="list-style-type:disc">Wyndham Worldwide</li>
	<li style="list-style-type:disc">AccorHotels</li>
	<li style="list-style-type:disc">Radisson Hotel Group</li>
	<li style="list-style-type:disc">Carlson Rezidor Hotel Group</li>
</ul>

Employment Sector

Salary

The salary of a Lobby Manager can vary greatly depending on a variety of factors such as the industry, company size, location as well as the individual's level of experience.

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			Level of Salary
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			Salary Package per Year
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			Starting Salary
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			Approx Rs 3,24,000
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			Mid Level Salary
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			Approx Rs 5,19,000 
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			Senior Level Salary
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			Approx Rs 9, 05,000 
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Skills

Scope

The career scope of a Lobby Manager can be quite broad as their skills and experience can be applied to a variety of industries as well as organisations. Some potential career paths for a Lobby Manager include:

Overall, the career scope for a Lobby Manager is filled with opportunities in many different industries and organisations. As a skilled professional with experience in managing front desk operations along with providing excellent customer service, a Lobby Manager can be an asset to many different types of businesses.

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