A Front Office Supervisor is responsible for managing the daily operations of the front desk area in a hotel or resort. The role is critical in ensuring that guests have a positive experience and that the front desk staff is well-trained as well as equipped to handle all the guest requests and concerns. The career scope of a Front Office Supervisor is vast with opportunities to work in various types of hotels and resorts from small boutique hotels to large chain hotels.

As a Front Office Supervisor, your responsibilities would include managing the front desk staff, ensuring that they are properly trained, scheduled and equipped to handle guest requests and concerns. One would also be responsible for managing the hotel's room inventory and rates, ensuring that rooms are priced appropriately as well as the inventory levels are maintained. 

For Bachelor’s

• Aspirants need to pass 10+2 class with at least 50% marks.
• A relevant bachelor’s degree in hospitality management is a great option for students.
• Scholars must have knowledge in Customer Relationship Management and Microsoft office. 
• Undergraduates can also go for further studies.

For Master’s

• MBA is a well-suited option for seekers, who want to become a front office manager. Other options are also available like one can choose a master’s degree in hospitality management.

For Work Experience

• At least a year of work experience is needed in this field.

The field of hotel management aims to provide in-depth knowledge and enhance the skills of the students. To do such a task, the front office field presents innumerable job profiles:  

• Front Office Manager
• Front Office Executive
• Hospitality Manager
• Rooms Division Manager
• Kitchen Manager
• Lobby Manager

Employment Sector

• Hotels
• Resorts
• Aviation Industry
• Hospitals

There are many recruiters from leading companies who enlist potential students in the front office field. Following are some Recruiters from where students can find an employment opportunity in India:

• The Claridges Hotel
• The Oberoi Group of hotels
• Ananda in the Himalayas
• Aman-i-Khas
• Taj Falaknuma

The salary range may vary from company to company, but the salary of a Front Office Supervisor is very impressive in India.

• Interpersonal skills
• Teamwork
• Leadership ability
• Initiative thinking
• Financial skills

The role of a Front Office Supervisor is an important one within the hospitality industry especially in hotels and resorts. As the name suggests, the Front Office Supervisor is responsible for managing the front desk and all related tasks such as guest check-in and check-out, managing reservations, handling customer complaints and inquiries as well as ensuring the smooth operation of the reception area.

The career scope of a Front Office Supervisor can be quite broad. They can work in a variety of settings such as hotels, resorts, casinos and even in some larger corporate offices. They may be employed by independent hotels or larger chains which offer opportunities for growth and advancement within the company.

• Multiple job profiles available
• Opportunity to meet new people
• Perfect field for interested candidates
• Helpful in improving skills like communication & presentation.

• Not an effective salary
• Stressful job
• Need to work on weekends as well