Lobby Manager

Lead the Way to Exceptional Guest Services as a Top-Notch Lobby Manager!


A Lobby Manager is responsible for managing the front desk area of a hotel or other establishment, ensuring that guests receive a high level of service and that all the operations run smoothly. These Managers are responsible for greeting guests as they arrive, providing them with the information about the hotel or establishment and helping them with any questions or concerns they may have.

Furthermore, these individuals are also responsible for handling guest complaints and resolving any issues that may arise during a guest's stay. Apart from this, the lobby managers develop and implement policies and procedures for the front desk area, ensuring that all the staff is following established guidelines and providing a high level of service to guests.


For Bachelor’s

  • A candidate must have passed their 10+2 examination by scoring 55% from a recognised education board.
  • The aspirants must possess a bachelor's degree in the field of hotel management or restaurant management from an esteemed university or college.

 For Masters

  • The seekers are advised to pursue a Master's degree in Hotel Management from a reputed academic institution. 

Job Roles

According to the particular sector or company they work for, lobby managers have different job responsibilities. An organisation's front desk or reception area such as that of a hotel, office complex or other commercial establishment is typically under the management of a lobby manager. A lobby manager's primary duties include the following:

  • Guest Service Associate
  • Front Office Manager
  • Front Office Executive
  • Hotel Front Desk Agent
  • Housekeeping Manager 

Top Recruiters

The top recruiters of Lobby Managers may vary depending on the industry and organisation they work for. Some of the common industries that employ Lobby Managers include hotels, resorts, office buildings, convention centres and other commercial establishments. Top recruiters of Lobby Managers may include:

  • Marriott International
  • Hilton Worldwide
  • Hyatt Hotels Corporation
  • Four Seasons Hotels and Resorts
  • InterContinental Hotels Group
  • Starwood Hotels and Resorts Worldwide
  • Wyndham Worldwide
  • AccorHotels
  • Radisson Hotel Group
  • Carlson Rezidor Hotel Group

Employment Sector

  • Hotels
  • Restaurants
  • Hospitality
  • Travel Companies
  • Aviation


The salary of a Lobby Manager can vary greatly depending on a variety of factors such as the industry, company size, location as well as the individual's level of experience.


Level of Salary

Salary Package per Year

Starting Salary

Approx ₹3,24,000

Mid Level Salary

Approx ₹5,19,000 

Senior Level Salary

Approx ₹9, 05,000 


  • Customer service
  • Leadership
  • Organisational skills
  • Attention to detail
  • Problem-solving
  • Tech savvy
  • Multilingual 


The career scope of a Lobby Manager can be quite broad as their skills and experience can be applied to a variety of industries as well as organisations. Some potential career paths for a Lobby Manager include:

  • Hospitality industry
  • Corporate sector
  • Healthcare industry
  • Event management
  • Travel and tourism

Overall, the career scope for a Lobby Manager is filled with opportunities in many different industries and organisations. As a skilled professional with experience in managing front desk operations along with providing excellent customer service, a Lobby Manager can be an asset to many different types of businesses.


  • Diverse work environment
  • Opportunities for advancement
  • Job security
  • Competitive salary and benefits
  • Opportunities to interact with people
  • Variety of tasks


  • High pressure environment
  • Long hours and shift work
  • Repetitive tasks
  • High stress levels
  • Dealing with complaints