Airline Ticketing Agent

Making travel plans got easier: Airline Ticketing Agent career for the organized and detail-oriented!


An Airline Ticketing Agent is an assistant and advice representative at the ticketing booth of an airport or a city office of an airline or travel agency. It is crucial for Airline Ticketing Agents to have good communication skills for a better understanding of the client’s needs as well as righteous knowledge of the travel and tourism industry. In other words, they handle the sales aspect of the airlines and work at airport counters or any other designated spot.

Ticketing Agents greet and assist the clients about the details regarding flights like reservations, dates, schedules, prices, availability, etcetera.  Moreover, they are also known as gate agents or customer service agents. They perform client relations duties for major and regional airlines. The skill set required for this job is to have the ability to deal with stressful situations and adapt to a fast changing environment.


For Bachelor’s

  • Aspirants must have passed 10+2 from an esteemed board. Some colleges might give admission on the basis of tests like NCHM or JEE.

For Masters

  • Every candidate should have obtained a Bachelor's degree in B.Voc, BBA, BSc or BA in Hotel Management to be eligible for Masters.
  • One can opt for an MBA or MSc.

For Diploma

  • Seekers have to pass class 12th and the duration for a diploma is 2 years.

Job Roles

The field of an Airline Ticketing Agent aims at being challenging yet interesting. To do such a task, the field of Airport Management presents innumerable job profiles. Below are mentioned some job profiles:

  • Air Ticketing Executive
  • Senior Ticketing Executive
  • Ground Staff
  • Senior Desktop Support Analyst
  • Travel Expense Consultant
  • Trip Advisor
  • Customer Service Desk
  • Reservations Assistant
  • Client Coordinator

Top Recruiters

There are many recruiters from leading companies who enlist potential students in the Airline Ticketing Agent field. Following are some Recruiters from where students can find an employment opportunity in India: 

  • Bhartiya Airways Services
  • TATA SIA Airlines Limited
  • Qatar Airways
  • Air Asia
  • GoAir
  • Accor Hotels
  • CrowdStrike
  • Travel Case
  • Pratham Tours
  • Cozmo Travel World
  • Veena World


The salary range may vary from company to company, but the salary of an Airline Ticketing Agent is very impressive only in India.



Annual Level Salary

Starting Salary

Approx ₹2,30,000

Mid Level Salary

Approx ₹5,50,000

Senior Level Salary

Approx ₹8,70,000


  • Multilingual
  • Organization Skills
  • Commitment towards Work
  • Flexibility
  • Knack for networking


An Airline Ticketing Agent is  a customer assistance position that assists passengers traveling via planes. Their major responsibility is to sell tickets, whereas the other role they play is guiding the passengers through the whole process from departure to arrival. The career scope of an airline ticketing agent is on a rise as they can work in multiple industries with their client relations knowledge.

The various industries in which they can work include hotel staff, sales executive, bus/train ticketing agent, receptionist and much more. This career is booming as more and more companies are focusing on great as well as smooth customer experience. So, this is where Air Ticketing Agents come into play to take care of passengers and give them a good service.


  • Tremendous Travel Opportunities
  • Flexible Timings
  • Be your own boss
  • Decent Earning Potential
  • No need for Special Training


  • Demanding Job
  • Shaky Job Security
  • Stressful
  • Extreme Deadlines
  • No Fixed Schedule