Front Office Executive

Bringing professionalism to the front desk: be a front office executive and make a lasting impression


A Front Office Executive is a professional who is responsible for managing the front desk operations of an organization such as a hotel, hospital or corporate office. The primary responsibilities of a Front Office Executive include greeting and assisting visitors, answering phone calls, managing appointments and providing administrative support to the organization.

Front Office Executives are the first point of contact for visitors or clients and as such. Moreover, they need to have excellent communication and interpersonal skills. They must be polite, courteous as well as professional at all times. Additionally, they should be well-organized, detail-oriented and able to multitask efficiently.

The duties of a Front Office Executive may vary depending on the organization they work for but generally they include managing the reception area, maintaining visitor logs, managing incoming and outgoing mail, scheduling appointments and meetings as well as handling inquiries from visitors and clients. 


  • A bachelor’s and a master’s degree in hotel management is a relevant option for students. 
  • A diploma or certificate course is also a great option to gain expertise.
  • At least 2 years of experience is required.
  • Office knowledge is a must for students.

Job Roles

The field of hotel management aims to provide in-depth knowledge and enhance the skills of the students. To do such a task, the front office field presents innumerable job profiles:  

  • Hotel Front Desk Agent
  • Office Administrator
  • Office Assistant Secretary
  • Housekeeping Supervisor
  • Executive Housekeeper
  • Guest Service Associate

Employment Sector

  • Hotels
  • Motels
  • Restaurants
  • Guest Houses

Top Recruiters

There are many recruiters from leading companies who enlist potential students in the front office field. Following are some Recruiters from where students can find an employment opportunity in India:

  • The Oberoi
  • Taj Rambagh Palace
  • The Paul Bangalore
  • Wildflower Hall, Shimla
  • Amanbagh Resort, Rajasthan
  • Umaid Bhawan Palace, Jodhpur


The salary range may vary from company to company, but the salary of a Front Office Executive is very impressive in India.


Level of Salary

Annual Level Salary 

Starting Salary

Approx ₹1,90,000

Mid Level Salary

Approx ₹3,00,000 

Senior Level Salary

Approx ₹5,30,000 


  • Interpersonal skills
  • Teamwork
  • Leadership ability
  • Initiative thinking
  • Financial skills


The career scope for a Front Office Executive can be promising with opportunities for growth and advancement in various industries. It can also be a fulfilling career path for individuals with strong communication and organizational skills as well as a passion for customer service.


  • Interpersonal Skills
  • Career Advancement
  • Transferable Skills
  • Opportunity to meet new people


  • Long hours of working 
  • High-Stress
  • Repetitive Tasks
  • Low Pay at beginning
  • Demanding Clients